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Our Mission and Values

Excellence in all we do -
It’s not what we do, it’s how we do it.

Our Mission

Our mission is to make reading accessible for as many people as possible for as long possible.

We believe the act of enjoying a book is one of life’s fundamental pleasures and our work is focussed on ensuring this joy can continue to be available to those who need it. Working closely with the biggest authors and publishing houses around the world, we take their stories and help them grow, reaching new audiences through our award-winning large print and multi audiobook formats. We then work with our community of customers, from libraries to Audible to ensure these stories can be discovered and enjoyed.

Our Values

The backbone of our company is, and always has been, a commitment to a set of core values that define who we are and how we run our business.

When we live our values every day and use them to make decisions - big and small – we define Ulverscroft as a brand our people, and the people we serve, can trust.

We empower ourselves to take ownership of what we do at all levels of the company.

Customer Focused
Our strength is that we pride ourselves in providing an excellent service to our customers.

We uphold the highest of standards, for ourselves and for customers.

Our longevity is based on a culture of diversity, equal opportunity, and accessibility for all.

Our success is dependent upon the collective energy, clear communication, and daily contributions of our team members.

"We empower ourselves to take ownership of what we do at all levels of the company."

Michele Petty
Managing Director