Ulverscroft believes that a ‘one size fits all’ approach is not sustainable in today’s library market. Therefore, we have a range of services to help meet your library’s needs; from Supplier Selection to Shelf Ready Processing.
The Ulverscroft Group are able to offer the following library services to our customers.
Please contact Customer Services via firstname.lastname@example.org to discuss your requirements and for further information.
EDI covers the exchange of electronic messages such as orders and invoices between trading partners, such as libraries and library stock suppliers. Note that EDI should be about computer to computer communication without any human intervention.
Ulverscroft Ltd is able to work with library authorities to achieve their EDI requirements. Whether this is a simple placement of orders by EDI or the complete process through to EDI invoices.
We are live with various UK authorities through the following LMS suppliers:-
Ulverscroft Group is a member of the Capita Talis Partnership Programme and is fully accredited with Capita Talis.
You will also receive EDI Quotes for orders placed via our website or at any of our regional showrooms once your EDI account with us is live for Quotes. Once you are set up for EDI ordering then all replacement cassette, CD and MP3 CD orders are fully EDI compatible when ordered through our website.
Ulverscroft Ltd is able to supply, encode and apply RFID tags (ISO28560) either with basic barcode information, or including overprinting of Grid Stamp/Ownership Label.
We are now able to offer customer specific Supplier Selection. Our Supplier Selection can save you valuable time as we will work with your budget and order requirements to ensure that you receive a well curated selection of large print and unabridged audio material for your library. This service is offered with the intention of enabling you to maximise loans.
Ulverscroft has a range of carefully curated large print and unabridged audio SOPs to ensure your library is getting the right titles at the best possible price. Our authors and titles feature heavily in the PLR most borrowed figures, ensuring that our titles will continue to generate excellent loans.
Taking a SOP with Ulverscroft ensures your budgets are managed and comes with the additional benefits of high quality in-house servicing and free delivery.
All our MARC records are created in-house and are sent (emailed or uploaded via CMS) directly to customers. Our professionally qualified in-house Cataloguing team work closely with each customer to ensure that the records are exactly tailored to the individual library’s needs. RDA records are available.
Ulverscroft's quality assurance program ensures that materials arrive with all processing as specified. We offer a wide range of servicing options, from the basic to more complex requirements.
Our customer care team is dedicated to ensuring our customers satisfaction with our products and services. From regular and timely reporting to unexpected queries, we endeavour to deal with all enquiries in an efficient and timely manner.
Ulverscroft offer a wide variety of exclusive large print and unabridged audio books, which cannot be distributed by any other library supplier. With over 90% of the PLR’s most borrowed titles published by the Ulverscroft Group, Ulverscroft is considered the leading world-wide publisher of large print and unabridged audio books.
Ulverscroft has a dedicated marketing department to assist with your large print and audiobook promotions. From physical promotional material like bookmarks and posters, to exclusive content for your online and social media communication channels.